Updated: June 19, 2024
LRN Corporation uses certain platforms as subprocessors, which includes but not limited to infrastructure suppliers or other third-party vendors, to assist it in providing the LRN Services as described in the “Knowledge Service Agreement” [KSM]. By agreeing to the MSA or DPA, you agree all of these subprocessors that may store and process Client Data.
Infrastructure Subprocessors
To help LRN deliver its services, we engage subprocessors to support our infrastructure.
|
Subprocessor |
Service Performed |
Subprocessor Location |
|
Amazon Web Services, Inc. |
Hosting provider and infrastructure services |
|
|
Indusface Inc. |
Web Application Security |
|
Other Subprocessors
LRN may use the following subprocessors to perform other related Services.
|
Subprocessor |
Service Performed |
Subprocessor Location |
|
QuestionPro |
Survey and Analytics |
|
|
Google LLC |
Notification and Product usage analytics |
|
|
Zendesk, Inc. |
Customer support management & Help Center services |
|
|
Salesforce, Inc. |
Customer account management and support |
|
|
Microsoft Corporation |
Email and collaboration tools |
|
|
Pendo.io, Inc. |
Product usage analytics |
|
|
Atlassian Corporation |
Service Desk |
|
|
ZoomInfo |
Customer interactions analysis |
|
|
InMoment |
Customer experience insights |
|
LRN Affiliate Subprocessors
The subsequent LRN Group entities act as sub-processors, delivering technical and operational assistance. LRN staff members may be situated in any of the countries detailed herein.
|
Subprocessor |
Subprocessor Location |
|
LRN Corporation |
United States |
|
LRN Technologies and Content solutions private Ltd |
India |
|
Interactive Services Unlimited |
Ireland |
|
LRN Japan Ethics and Compliance |
Japan |
|
LRN (Singapore) Ethics & Compliance PTE. LTD. |
Singapore |
|
LRN (Costa Rica) Ethics & Compliance |
Costa Rica |
|
LRN Ltd. |
United Kingdom |
|
LRN BlueBridge Corporation |
Philippines |
Unless otherwise provided for in your service agreement with LRN (which terms control), you may object to a subprocessor by submitting your objection by email to privacy@lrn.com with subject line “Subprocessor Objection,” along with your name, your company’s name, name of the service, name of the subprocessors and grounds for objection. LRN shall work with the requestor to understand and address the concern till their satisfaction.
As business grows and evolves, the subprocessors that LRN utilize may also change. LRN will notify Clients with notice of any new subprocessors to the extent required under contractual agreement, along with posting such updates here.
