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The contagion of culture: Why measuring ethical culture is essential for risk mitigation

The contagion of culture: Why measuring ethical culture is essential for risk mitigation

In her recent speech at the 10th Annual Culture and Conduct in Financial Services Summit, Emily Shepperd, COO of the UK’s Financial Conduct Authority (FCA), delivered a compelling message: culture is contagious. It’s a force that can either inoculate organizations against misconduct or expose them to reputational ruin. The FCA’s evolving regulatory framework emphasizes that fostering an ethical culture is not just about ticking compliance boxes, it’s central to maintaining market integrity and consumer trust. 

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