About Red Hat
Red Hat is a global technology company and leader in open source solutions. As its business and regulatory environment evolved, Red Hat recognized the need for a more effective, engaging, and scalable approach to ethics and compliance training. The company partnered with LRN to support its compliance objectives and improve how employees experience and interact with training content.
The challenge
Red Hat needed to enhance multiple aspects of its compliance program at once. The team wanted to improve overall program effectiveness and quality, reduce exposure to risk, and foster a stronger culture of compliance. At the same time, they aimed to increase learner engagement, including better completion rates and more positive responses to training initiatives.
Internally, this meant moving away from a model where employees completed training “grudgingly” and toward a program where learners were genuinely interested and involved in the content.
The solution
To address these needs, Red Hat chose LRN for three core capabilities: bespoke course development, campaign management, and strong customer support. LRN worked with Red Hat to develop custom courses tailored to the company’s needs, manage campaigns that delivered training effectively, and provide ongoing support to keep the program running smoothly.
This combination of customizable content and hands on support helped Red Hat evolve its program from basic completion driven training to a more engaging, learner centered experience.
Results
Red Hat reports that working with LRN has led to increased program effectiveness, improved quality of its compliance initiatives, reduced exposure to risk, and a stronger culture of compliance. Learner engagement has also improved, reflected in higher completion rates and more positive feedback.
Operationally, LRN has helped Red Hat save between three and six hours per week on administrative tasks, freeing the team to focus more on strategic work rather than day-to-day manual processes.
Conclusion
By partnering with LRN, Red Hat has transformed its compliance program into one that is more effective, engaging, and efficient. Custom built courses, structured campaign management, and responsive customer support have helped move the program from reluctant participation to active learner engagement, while also reducing risk and administrative burden. As a result, Red Hat is more confident in the effectiveness of its compliance program and better positioned to sustain a strong culture of compliance across the organization.
