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What is a code of conduct and why is it important?

How to write a code of conduct

The code of conduct has undergone an evolution over the last 20 years. Once written as textbook-sized rule books, today’s best code of conduct examples are visually engaging, readable, and useful to employees as guides to help them make ethical decisions and do the right thing. Good codes of conduct provide a behavioral framework for individual business professionals, teams, leaders, and organizations regardless of affiliation, level, or geography. They also leverage advanced technology for easy access, better employee engagement, and just-in-time insights for navigating the grey areas that are inevitable in the new world of work.

How to create an effective code of conduct

9 ethical code of conduct examples

Are you writing or refreshing your code of conduct? Check out these additional resources.

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What is the purpose of code of conduct training?

What types of code of conduct
training are available to compliance,
legal, and HR departments?

Like all compliance training, code of conduct training for employees can be delivered in a variety of formats. Below are the most common types of training.

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Online training

Online code of conduct training is usually designed for employees to learn at their own pace. This format can be helpful if you are trying to fit in training around other company obligations.

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Classroom-based training 

Code of conduct classroom-based training typically occurs in a group setting and may require more time commitment than online training does. However, some employees find it beneficial because it provides them with an opportunity to interact with others in their industry.

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Hybrid approach

Some compliance teams create code of conduct training that offers a mix of online and classroom-based sessions depending on their organizational structure, employee populations, or similar factors. This hybrid approach can help ensure that training reaches everyone no matter where they sit.

Before creating any training materials, it's important to understand who will be taking the course and how they'll apply what they learned. As you develop your code training, consider the position levels, roles, regions, and learning demographics of your employee populations. Access to technology, reading comprehension, and sheer time are all factors that can affect the content and delivery method of your code of conduct training for employees.

Learn how to make code of conduct training interesting 

Educate employees, spend less, and reduce risk. Sample our code of conduct training today.

Who needs to take code of conduct training in your business?

How to build a code of conduct training program 

Code of conduct training is essential to your company’s success and therefore needs to meet certain specifications. When developing your code of conduct training program, make sure it’s designed to reflect your: 

•    Industry requirements and/or regulations 
•    Company size and scope 
•    Budget for training 
•    Employee population(s)

An effective code of conduct training program for employees and contractors should clearly communicate their responsibilities when it comes to respecting one another and the wider organization. Answer the following questions as a helpful starting point for developing your own training. 

Why is code of conduct training important?
What are the policies, roles, responsibilities, and resources?
How will we implement our code of conduct at work?

Best practices for code of conduct training 

It is also important that you structure your code of conduct training course to follow E&C training best practices. Here are four tips to keep in mind when creating your training.

Customizable code of conduct training for employees.

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Is code of conduct training required by law? 

Like all other compliance training, code of conduct training is a mandatory course (or series of courses) that must be completed by every employee—including contractors and contingent workers—regardless of their role, position level, or tenure in the organization. Code of conduct training is also required under certain circumstances, including: 

•    If you're a public company (NASDAQ or NYSE) 
•    If you work with government customers

Guidance from the US Department of Justice (DOJ) indicates that training employees on how your company code of conduct relates to their role and where they can locate it can help ensure that your code is accessible and applicable to everyone. Similarly, the United States Sentencing Commission (USSC) notes that organizations with comprehensive code of conduct training for employees may be able to avoid up to 95% of potential fines and penalties assessed for violations of federal law.

What to tell employees who ask if code of conduct training is mandatory 

What to consider when buying code of conduct training 

Before you purchase code of conduct training for your employees, you need to make sure you have a clear understanding of who will be trained, what your organization expects in terms of training results, and how much time and money you have to invest in this process.

Do I need a custom code of conduct training course?
Should the training be delivered in person, virtually, or a mix of both?
How long should code of conduct training be for employees?

Why work with LRN?

The best way to achieve compliance with your company code of conduct is by consistently training employees on their obligations, risks, and responsibilities to building and maintaining an ethical workplace culture. For over 25 years, LRN has helped organizations like yours build ethics and compliance programs that reduce risk and meet industry requirements while still prioritizing organizational culture, the learner experience, and business performance.  

We offer personalized services and products that are designed with your specific needs in mind, including:  

  • A compliance management, analytics, and disclosures platform
  • Advisory services
  • Library training courses
  • Custom learning content
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