About Interface
Interface is a global manufacturer of modular flooring and commercial interiors
with a distributed workforce and diverse stakeholder needs. As its business and
regulatory landscape evolved, Interface saw the need for a more modern,
engaging, and scalable approach to ethics and compliance training. The company
partnered with LRN to strengthen its program, streamline global delivery, and
improve how employees experience and interact with compliance content.
The challenge
Interface needed to elevate several aspects of its ethics and compliance program
at once. The team wanted to improve overall program effectiveness and quality,
reduce exposure to risk, increase internal awareness of compliance expectations,
and gain better access to specialized E&C expertise. They also needed to move
beyond manual, ad-hoc efforts and adopt an automated training platform that
could deliver timely, engaging courses to employees worldwide.
The solution
To address these needs, Interface partnered with LRN to combine its extensive
course library with bespoke course development and campaign management.
The library gave Interface qualified, ready-to-use compliance content that could
be deployed quickly across regions, while bespoke development and course
customization allowed the team to tailor modules with Interface specific
examples, branding, and policies so training felt relevant rather than generic.
LRN’s campaign management and course performance tools helped Interface run
targeted training campaigns, track key KPIs, and certify policies more efficiently,
while strong customer support ensured smooth rollout and troubleshooting.
Results
With LRN, Interface gained greater access to compliance expertise and increased
the overall effectiveness of its E&C program. Internal program awareness
improved, program quality strengthened, and exposure to risk was reduced.
Interface now reports being confident in the effectiveness of its compliance
program.
Conclusion
By partnering with LRN, Interface transformed its compliance program from
manually managed training into an automated, campaign driven experience that
reaches employees across the globe. The combination of a robust course library,
bespoke content, and strong campaign and performance management has helped
Interface deliver more engaging training, improve program quality, and lower
risk, while giving multiple internal functions a shared, dependable platform for
ethics and compliance.
